Event cancellation policy

Information about our cancellation and refund policy, including changes to course content, for RCPCH events and courses.

If you as the delegate cancel

To cancel a place on RCPCH events and courses, you must email the Events team on events@rcpch.ac.uk.

Time of cancellation before the event start date Refund
More than 30 days Full, minus 10% administration fee
14 to 30 days 50% refund
Less than 14 days No refund

No refund will be made for non-attendance.

Places are non-transferable to other courses. However the College will accept name changes for attendees. Please inform us at least 72 hours before the start date at events@rcpch.ac.uk or 020 7092 6069.

If RCPCH cancels or makes changes to course content

RCPCH events and courses are constantly updated. While we endeavour to deliver the courses as advertised there may inevitably be occasions where we have to change content without prior notice or, in exceptional circumstances, to cancel an event.

In the case of a course cancellation delegates will be offered a full refund. We will also consider any reasonable request to cover non-refundable travel arrangements if a course is cancelled within 14 days of the start date. RCPCH will not compensate for time spent travelling or away from the place of work.

Occasionally circumstances will arise which result in the need to cancel, reschedule or postpone an event, due to an unforeseen occurrence or act of God. When this is the case RCPCH shall assume no liability.