The COVID-19 pandemic has brought into focus how vulnerable the wellbeing of the nation is. We have learnt many hard lessons but one of the most enduring is the value of human relationships.
In the healthcare setting this is about endeavouring to remember the person at the heart of care. By “person” centred, we refer to both the providers of care - healthcare workers, and the receivers of care - children and their families. Both need to be nurtured and supported on their health journey. When we treat each other with a sense of kinship, we can work towards excellence at both an individual and systems level.
Intelligent kindness is a powerful evidence-based approach to practising person-centred care and in this workshop, we will have the opportunity to reflect on the different perspectives on kindness and its importance in the way we provide care for each other.
Part 1 - Setting the scene
15:30-15:35 - Introduction, Dr Camilla Kingdon
15:35-15:45 - Co-producing health - making sense of I, Professor Paul Batalden,
15:45-15:55 - Thoughts on intelligent Kindness, John Ballatt,
15:55-16:10 - Reactions and reflections, Gabby Mathews, Anna Baverstock, Dr Bob Klaber, Suzie Bailey
16:10-16:30 - Panel discussion and questions
16:30-16:40 - Break
Part 2 - Kindness in action
16:40-16:50 - Examples of work done with young people, patients, families and carers, Gabby Mathews #iwill ambassador and disability activists: Charli Kimmis and Emma Beeden
16:50-16:55 - Examples of Kindness in action – clinical team focus, Dr Anna Baverstock
16:55-17:00 - Examples of Kindness in action – leadership focus, Suzie Bailey
17:00-17:05 - Examples of Kindness in action – system focus, Dr Bob Klaber
17:05-17:15 - Reflections - John Ballatt and Paul Batalden
17:15-17:35 - Panel discussion and questions
17:35 - 17:50 - The College and kindness bringing the spirit of Ubuntu, Dr Camilla Kingdon