Our contact details
If you are a located in the UK, please contact RCPCH using the details below if you wish to make a request or if you have a general enquiry.
Name: Royal College of Paediatrics and Child Health (RCPCH)
Address: 5-11 Theobalds Road, London, WC1X 8SH
Phone Number: +44 (0)20 7092 6000
Email: Data Protection Officer (for privacy/data protection enquiries only): firstname.lastname@example.org
General enquiries can be sent via our contact form or contact the relevant team directly.
Our EEA representative
If you are located in the EEA (European Economic Area) or EU (European Union), you can contact DataRep if you wish to make a request under EU GDPR.
As we sometimes process personal data of individuals in the EU and EEA area, in either the role of ‘data controller’ or ‘data processor’, we have appointed DataRep as our Data Protection Representative in the European Union for the purposes of EU GDPR (General Data Protection Regulation) so that you can contact them directly in your home country.
If we have processed or are processing your personal data and you are located outside of the UK, you may be entitled to exercise your rights under EU GDPR in respect of that personal data. For more details on your rights in the EU, please refer to the European Commission or the national Data Protection Authority in your country.
If you want to raise a question to RCPCH, or otherwise exercise your rights in respect of your personal data, you may do so by:
- Sending an email to DataRep at email@example.com quoting, RCPCH in the subject line
- Contacting DataRep on their online webform
- Mailing your enquiry to DataRep in your country - download list of addresses below.
- For general enquiries about RCPCH and its data processing, please contact: firstname.lastname@example.org
When mailing inquiries, it is essential that you mark your letters for ‘DataRep’ and not ‘RCPCH’, or your inquiry will not reach them. Please refer clearly to RCPCH in your correspondence. On receiving your correspondent, RCPCH is likely to request evidence of your identity, to ensure your personal data and information connected with it is not provided to anyone other than you.
Please note this is for GDPR/privacy queries only. If you have a general enquiry, please use the contact details above.
If you have any concerns over how DataRep will handle the personal data they will require to undertake for their services, please refer to their privacy notice.
What information do we collect about you?
Data protection law requires that we have one or more lawful bases to process your information. We will process your personal data only where we have your consent:
- “Consent” – we may ask for your consent to process your personal data. You can withdraw consent at any time.
We use iParl to collect and process your personal data with your consent:
- Email address
- Address or postcode
- Any additional personal information you voluntarily include in your message.
The information we collect from you is used to identify either the nation in which you are resident and / or your MP.
We may also use your contact details to keep you up to date about the campaign where you have consented to this. You can unsubscribe at any time by unsubscribing from the emails.
We do not use your personal data to make automated decisions or undertake profiling about you.
What do we do with your information?
We put security measures in place to ensure that your information is securely stored. Your information will be stored by iParl and held for up to one year unless you ask us to delete it sooner.
The information you share may be viewed by the Prime Minister, First Minister in Wales or Scotland or the party leadership in Northern Ireland as part of the open letter. It may also be viewed by RCPCH for moderation purposes.
RCPCH is the data controller of your information. We use an online campaigning tool, iParl (Organic Campaigns Ltd), to process your information. For more information about how Organic Campaigns uses your personal data, please see the Organic Campaigns privacy notice.
Transferring information outside of the UK
RCPCH will not transfer your information outside of the UK, however our data processor may transfer and process information in countries outside of the UK. Some of these countries, such as those in the EEA, will have an officially recognised equivalent level of protection to the UK (adequacy decision). A list of these countries can be found via the ICO website. Where there is no adequacy decision, we will take all reasonable steps necessary to ensure that your information is protected by having in place a recognised safeguard with our partners and suppliers, such as regulatory approved Standard Contractual Clauses, Binding Corporate Rules or Codes of Conduct.
To find out more about any specific uses of information in countries outside of the UK, or for further information about the safeguards that we have put in place, please contact the RCPCH Data Protection Officer: email@example.com
You have the following rights in relation to your data:
- Right of access and right to have a copy of your personal data in a standard format (right to data portability). You can ask us for a copy of the information that we hold about you. You can also ask us for a copy of your data in a standard format where this is technically possible.
- Change any factual errors or inaccuracies (right of rectification). It is your responsibility to update us of any changes to the personal information you have provided.
- Delete your personal data (called a right to erasure). We cannot delete all personal data as we may have a legal obligation or because we have a requirement to retain it for a task in the public interest, but we can delete non-essential data.
- Restrict the use of your data (right of restriction). You can request that we only store your data but undertake no further processing. However, this only applies to certain circumstances.
- Object to processing (right to objection). You can ask that we stop using data that is not necessary for fulfilling our legal obligations.
- Where you have consented to us using your personal data, you can withdraw consent at any time by contacting firstname.lastname@example.org.
How to contact us or complain
If you are unhappy with how we are using your personal data, you should contact us in the first instance so that we can understand and try to resolve your concern. If we can't resolve the issue you have the right to complain to the Information Commissioners Office (ICO). The ICO is the UK's independent body set up to uphold information rights.
The ICO’s address:
Information Commissioner’s Office
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
Changes to this privacy notice
We keep our privacy notice under review, and we will place any updates on this web page. This was last updated on 8 September 2022.