Standard 1: GPs assessing or treating children with unscheduled care needs have access to immediate telephone advice from a consultant paediatrician.
- Wexham Park runs a GP hotline service, which allows GPs to call for advice on outpatient avoidance for one hour every day.
- The hotline service is also open to midwives and nurse practitioners.
- Between May 2016 and March 2017 the hotline service was extended to operate between 09:00 and 22:00 on weekdays and 09:00 to 17:00 on weekends. The service was used by 70 different GP practices over this period, with 722 total calls being made. Data collected during this period showed that 50% of GPs calling for admission avoidance were given advice and required no follow-up and 75% of those calling for clinical advice required no follow up.
Contact for further information
Wexham Park Hospital, Frimley Health NHS Foundation Trust
Dr Jo Philpott, Consultant Paediatrician, Wexham Park Hospital - firstname.lastname@example.org