If you as the delegate cancel
To cancel your place on RCPCH courses, webinars and other events, please submit a request to RCPCH Help Centre.
To cancel your place at RCPCH Conference (our annual event), please email our conference partner: rcpch@wonderly.agency.
| Time of cancellation before the event start date | Refund |
|---|---|
| More than 30 days | Full, minus 10% administration fee |
| 14 to 30 days | 50% refund |
| Less than 14 days | No refund |
| Non-attendance | No refund |
Places are not transferable to other courses or events.
We can accept name changes for attendees. Please inform us at least 72 hours before the start date by submitting a request to RCPCH Help Centre.
If RCPCH cancels: for courses and events
RCPCH courses and events are constantly updated. While we endeavour to deliver these as advertised, there may inevitably be occasions where we have to change content without prior notice. Occasionally exceptional circumstances will arise which result in the need to cancel, reschedule or postpone an event, due to an unforeseen occurrence or act of God.
In the case of content and/or speaker changes, refunds will not be provided.
In the case of a course being cancelled or postponed without a future date confirmed, delegates will be offered a full refund of their course fee. In the case of a course being rescheduled to a new date, if delegates are unable to make the new date, they will be offered a full refund of their course fee. In all cases, RCPCH will not compensate for any additional costs incurred.
If RCPCH cancels: for RCPCH Conference
RCPCH reserves the right to cancel, reschedule, amend or postpone the conference as a result of circumstances not within its reasonable control, including, but not limited to, acts of God; epidemic or pandemic (which to avoid doubt includes COVID-19 and any variants or threats of variants thereof); any occurrence which presents a serious threat to the health of delegates; terrorist attack, civil war, civil commotion or riots; any law or action taken or restrictions imposed by a government or public authority; and/or collapse of buildings, fire, emergency or accident.
In the event RCPCH has to cancel the Conference in such circumstances, we will offer delegates a full refund but shall have no other liability in connection with the cancellation, rescheduling, amendment or postponement of the Conference as a result of circumstances not within our reasonable control.
If you are unable to attend the Conference due to a positive COVID-19 test result you will receive a full refund by emailing our conference partner at rcpch@wonderly.agency. You may be asked to provide documentation of your result before your refund is processed. We will not however be able to consider any reimbursement of travel or accommodation arrangements.
RCPCH will not compensate for time spent travelling or away from the place of work.
Refunds will not be provided in the case of scheduling or content changes.