Our contact details
If you are a located in the UK, please contact RCPCH if you wish to make a request or if you have a general enquiry.
Name: Royal College of Paediatrics and Child Health (RCPCH)
Address: 5-11 Theobalds Road, London, WC1X 8SH
Phone Number: +44 (0)20 7092 6000
E-mail: Data Protection Officer (for privacy/data protection enquiries only): Information.Governance@rcpch.ac.uk
General enquiries can be sent via our contact form or contact the relevant team directly.
What Information do we collect about you?
All personal details we collect will come from you. We request your name, role, and organisation name, as well as providing free text boxes into which you could enter potentially identifying information. We only require the name of the organisation that you are representing for the purpose of the consultation process. If you would not like to provide any further personal details, you are not required to do so.
Most of the personal data we process is provided to us directly by you. However, we sometimes also receive your personal data indirectly from the following sources:
- Your email address from the Microsoft Forms process
Why do we collect this information?
Data protection law requires that we have a lawful basis to process your information. For this project the basis is:
- "Legitimate interest” – where we have assessed that the benefits of us processing your data are legitimate and not outweighed by your interests or legal rights.
Once you have submitted the form and your feedback, we will process your personal data for the following purposes:
- To report back to the RCQI Network and inform our decisions on future QI initiatives
- To contact you for follow-up discussions
If we later decide to publish the results of the survey, we will only publish anonymised aggregated data.
If you no longer want your feedback to be used, you can opt out by 31 December 2025 by contacting qips@rcpch.ac.uk
Who might we share your information with?
We will share the results of the survey with the Royal College Quality Improvement Network to enable planning around future improvement initiatives.
How long do we hold your information for?
We put security measures in place to ensure that your information is securely stored.
We will keep the feedback you have provided for this consultation for 6 months. We will only retain your information to allow for RCPCH to analyse and integrate the feedback you have provided into any recommendations for future improvements. We will then securely delete your information.
Transferring information outside of the UK
To provide some products and services we, or our data processors, may transfer and process information in countries outside of the UK. Some of these countries, such as those in the EEA, will have an officially recognised equivalent level of protection to the UK (adequacy decision). A list of these countries can be found via the ICO website. Where there is no adequacy decision, we will take all reasonable steps necessary to ensure that your information is protected by having in place a recognised safeguard with our partners and suppliers, such as regulatory approved Standard Contractual Clauses, Binding Corporate Rules or Codes of Conduct.
To find out more about any specific uses of information in countries outside of the UK, or for further information about the safeguards that we have put in place, please contact the RCPCH Data Protection Officer: information.governance@rcpch.ac.uk
Your rights
You have the following rights in relation to your data:
- Right of access and right to have a copy of your personal data in a standard format (right to data portability). You can ask us for a copy of the information that we hold about you.
- Change any factual errors or inaccuracies (right of rectification). If you have an RCPCH online account you can change and update your personal data. It is your responsibility to update us of any changes to the personal information you have provided. You can also contact us either via our contact form or contact the relevant team directly.
- Delete your personal data (called a right to erasure). We cannot delete all personal data as we may have a legal obligation or because we have a requirement to retain it for a task in the public interest, but we can delete non-essential data.
- Restrict the use of your data (right of restriction). You can request that we deactivate your RCPCH online account or that we only store your data but undertake no further processing. However, this only applies to certain circumstances.
- Object to processing (right to objection). You can ask that we stop using data that is not necessary for fulfilling our legal obligations.
Please contact the RCPCH Data Protection Officer if you wish to make a request, contact details are at the top of this privacy policy.
If you are located in the EU/EEA, wish to make a request, you can contact our EEA Representative, contact details are at the top of this privacy policy.
If you make a request, we have one month to respond to you.
How to contact us or complain
If you are unhappy with how we are using your personal data, you should contact us in the first instance so that we can understand and try to resolve your concern. If we can't resolve the issue you have the right to complain to the Information Commissioners Office (ICO). The ICO is the UK's independent body set up to uphold information rights.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk
If you have any questions about our privacy policy, the information we hold about you or you wish to make a complaint, please send an email to: information.governance@rcpch.ac.uk