- What can I do in my online account?
- And what can I do if I am an RCPCH member...
- I want to create an account
- I need to choose a password
- I have forgotten my password
- I don't know my RCPCH number (username)
- My account is blocked
- About my account dashboard
- I need to update my personal details
- I need to update my work details
- My hospital or workplace is not in your list
- I cannot see my future work details
- I want to check and update my contact preferences
- I want to select my interests to see content I'm interested in
- I have changed my name
- I need to correct my date of birth
What can I do in my online account?
- Access many of your RCPCH online services without needing to sign in again, including RCPCH Learning, RCPCH ePortfolio (for training and CPD) and Archives of Disease in Childhood - you can find all of these in your Quick links menu
- View and update your contact and work details - you can see these in My account
- Select your contact preferences
- Personalise your homepage - select your interests to see tailored news
- Register and apply for examinations, and access your results
- Apply for membership
And what can I do if I am an RCPCH member...
- Upgrade your membership - find your membership type
- Manage your membership subscriptions and (where relevant) training fees
- Complete our diversity monitoring form to help the College measure our impact in equality, diversity and inclusion
I want to create an account
It's easy to create your online account.
If you already have an RCPCH number (if you have applied for an RCPCH exam, this will be your candidate exam reference number), you'll just need to enter this number and we'll send a link to the email address on record so you can set your password.
If you don't have an RCPCH number, you'll need to complete a short form, including your name, contact and work details and contact preferences. We'll send a link to the email address you provide so you can set your password.
I need to choose a password
Your password must contain 12 or more characters, and include lower and upper case letters, numbers and symbols.
The National Cyber Security Centre (NCSC) recommends using a string of three random words and avoiding passwords that are easy to guess, such as your birthday or your pet's name. Your password should be unique and not be used for any other account.
You should never share your password with anyone else or write it down, although the NCSC does recommend using a secure, two factor authenticated password manager.
If you think your password has been compromised, you should change it immediately. When logged in, you can go to Quick links at top of website and select Edit password.
I have forgotten my password
You can reset your password. You just need to enter your RCPCH number (you may need to do this on two screens). You'll get an email with a link - this is sent to the default email address we have on your record.
Click on the link - you'll need to do this within 24 hours, or try again. You can then enter your new password, and log in.
Sometimes our emails get stuck in spam. If you don't find our message, please check your spam or junk folder.
If you are already logged in you can edit your password.
I don't know my RCPCH number (username)
You can fill in a short form to find your RCPCH number. We will need your name and date of birth, and your current email address. If this does not work, please contact us.
My account is blocked
If you try to log in with the incorrect RCPCH number and/or password five times, your account will be blocked.
You can wait 10 minutes when it will become unblocked, and try again.
Or, follow the link to reset your password.
About my account dashboard
When you sign in, you will see your account dashboard. You can get to it any time by tapping My account in the header.
From here, you can edit your personal details, work details, contact preferences (how you would like us to contact you) and interests.
I need to update my personal details
On the Personal details form, you can edit your title, home address and home contact details.
You cannot edit your name in this form - see how to change your name below.
I need to update my work details
On the Work details form, you can edit your current employment, or add a new employment.
You can enter your job title, start and/or end dates and work contact details. You can select your hospital/workplace and then your site of employment. And, you can select your type of employment - full time or less than full time.
My hospital or workplace is not in your list
The Work details form allows you to select your hospital/workplace. If your hospital or workplace is not on the list, please contact us and we will add this.
I cannot see my future work details
The Work details form and your account dashboard will show your current work details only.
If you add an employment with a future start date, this will not display. You will see these details from the start date, when you can edit them.
I want to check and update my contact preferences
We would like to keep you informed, usually by email, about a variety of projects and activities at the College.
On the Contact preferences form, you can opt in and out of individual categories of communications.
I want to select my interests to see content I'm interested in
On the Personalise your experience form, you can select your interests so we can provide you with tailored content to your website homepage and emails (depending on your contact preferences).
I have changed my name
If you have changed your name - for example, due to marriage - you cannot change this on your account.
Instead, please contact the right team:
- Membership - firstname.lastname@example.org | 020 7092 6000 and ask for Member Services
- Registering for exams, or about theory exams (FOP, TAS or AKP) - email@example.com | 020 7092 6000 and ask for Theory Exams
- About MRCPCH Clinical or DCH Clinical - firstname.lastname@example.org | 020 7092 6000 and ask for Clinical Exams
You will need to send us documentary evidence. This might be a photocopy or scan of your marriage certificate or passport.
If you have already changed your name with the General Medical Council (GMC), you do not need to send evidence. But, please do let us know.
I need to correct my date of birth
If your date of birth is not correct, you cannot change this on your account.
Instead, please contact the right team:
- If you are a member - email@example.com | 020 7092 6000 and ask for Member Services
- If you are a theory exam candidate - firstname.lastname@example.org | 020 7092 6000 and ask for Theory & Standards (Theory Examinations Team)
- If you are a clinical exam candidate (MRCPCH/DCH) - email@example.com | 020 7092 6000 and ask for Clinical Assessment (Clinical Examinations Team)