Our contact details
Please contact RCPCH if you wish to make a request or if you have a general enquiry.
Name: Royal College of Paediatrics and Child Health (RCPCH)
Address: 5-11 Theobalds Road, London, WC1X 8SH
Phone: number +44 (0)20 7092 6000
Email: Data Protection Officer (for privacy/data protection enquiries only): information.governance@rcpch.ac.uk
General enquiries can be sent via our contact form or contact the relevant team directly.
EEA and Swiss Representative
For EEA residents and Swiss Residents, DataRep, is our designated point of contact for individuals and supervisory authorities in the EEA and Switzerland. For information on the DataRep for your country is on this page.
What information do we collect about you?
If you make a room booking with us, we use your personal data to administer that room booking, which includes support with audiovisual equipment and catering where applicable. If you enter our building, we will use your personal data where necessary to control access to the building and to meet our health and safety obligations to ensure a safe and secure environment within our building.
CCTV
Closed-circuit television (CCTV) is in use within the College building for crime prevention and staff safety purposes. The system does not use facial recognition and no audio is collected, only moving images during office opening hours. When the building is closed, audio may be switched on in reception in order to recognise any alarms so that action can be taken but audio will not be recorded.
The recordings capture video footage of individuals inside the building which is defined as personal data (any information about a living individual which allows them to be identified) under UK data protection legislation.
Why do we collect this information?
- "Contract" (where necessary to perform a contract with you, or with the view to entering into a contract with you)
- "Legal obligation" and "Legal claims or judicial acts" (to comply with the Health & Safety at Work Act 1974)
If you make a room booking with us, we will use your personal data where necessary to provide services to you, including any catering, audio visual and additional requests.
If you enter our building, we will use your personal data where necessary to ensure the security and safety of individuals within the building. This may include emergency situations, such as to check who is in the building in the case of fire, evacuation or criminal activity, or dealing with a health and safety incident.
We may also use your personal and special category data, where you have provided this to us, to support accessibility.
CCTV
Data protection law requires that we have one or more of the following lawful bases to process your information:
- “Vital Interest” – where the processing is necessary to protect someone’s life.
- “Legitimate Interest” – where we have assessed that the benefits of us processing your data are legitimate and not outweighed by your interests or legal rights.
We collect and process your personal data for the following purposes:
- To ensure the RCPCH meets the requirement of addressing staff safety and crime prevention in the legitimate interest of the College (UK GDPR Article 6(f))
- In some circumstances, the processing is necessary in the vital interest of an individual (UK GDPR Article 6(d)).
Where special category data is processed, such as indication of physical and/or mental health conditions and ethnicity captured on the image, we process as necessary for the substantial public interest for the prevention or detection of an unlawful act where there is a substantial public interest (to prevent further criminal acts) under Article 9(2)(g) of the UK GDPR and Schedule 1, Part 2 (10) of the Data Protection Act 2018.
We do not use your personal data to make automated decisions or undertake profiling about you.
Who might we share your information with?
CCTV
We put security measures in place to ensure that your information is securely stored. CCTV is used in line with the College’s Physical Security Policy, current UK data protection legislation and the ICO’s guidance for surveillance cameras and personal information. Your personal data will not be transferred outside of the UK.
Access to the data is restricted to authorised members of RCPCH staff, although footage may be shared when required by other bodies, such as the police or emergency services, in line with our third party disclosure procedure to other bodies. Any footage extracted from the system will be restricted as appropriate, shortened to only the relevant section and either exported as footage or printed as specific stills.
How long do we hold your information for?
We keep access control records for 30 days. We keep records relating to room bookings for 7 years. Records relating to health and safety incidents are retained for either 7 years or 40 years, dependent on the nature of the incident.
CCTV
We will retain CCTV recordings for up to 60 days before it is automatically overwritten in line with our retention schedule, unless we need to retain them for law enforcement purposes or another legal obligation. The retention will depend on the purpose for which it is being retained and will be extracted and stored separately in a restricted area, and deleted when no longer required.
Understanding your data rights
To help you understand more about the information in this and all our privacy notices, see our page, Understanding GDPR and your data rights. This explains common words and phrases used in our privacy notices, describes our use of artificial intelligence (AI) and details the rights you have in relation to the processing of your personal data under UK General Data Protection Regulation (UK GDPR).
How to contact us or complain
If you are unhappy with how we are using your personal data, you should contact us in the first instance so that we can understand and try to resolve your concern. If we can't resolve the issue you have the right to complain to the Information Commissioners Office (ICO). The ICO is the UK's independent body set up to uphold information rights.
The ICO’s address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
ICO helpline number: 0303 123 1113
If you have any questions about our privacy policy, the information we hold about you or you wish to make a complaint, please send an email to: information.governance@rcpch.ac.uk
Changes to this privacy notice
We keep our privacy policy under review, and we will place any updates on this web page. This privacy policy was last updated on 17 December 2025.